Współpraca

Autosigma

Autosigma – represents the trade name of S.C Ava Autosigma S.R.L., a legal entity with its registered office in Bucharest, Veseliei 39, registered with the Trade Register under no. J2020012793404, with CUI 43133825, fiscal ID RO.

AVA AutoSigma offers a wide range of car parts and accessories. You can order both original and high-quality aftermarket parts, which are an ideal solution for situations where body damage occurs.

Any product sold is accompanied by an invoice and warranty, valid within the limits of legal terms and authorized assembly. For all orders, we can also offer transportation via the courier service with 100% coverage nationwide as well as through transportation provided by our company. Transportation costs are borne by the customer and may vary depending on the address indicated for delivery.

According to the law O.G. 130/2000, products purchased remotely can be returned within 14 calendar days. In case of dissatisfaction with the ordered products, please contact us within 3 days of receiving it, by e-mail, by phone or by presenting it at the headquarters.

AutoSigma® is a registered trademark. Any use of specific graphic elements or AutoSigma® services without the company's consent will be sanctioned according to the law.

1. Definitions

Seller – S.C. Ava Autosigma S.R.L.

Buyer – can be any natural person (over 16 years of age) or any legal entity that creates an account on the Autosigma platform and places an order.

User – can be any natural person (over 16 years of age) or any legal entity that, through the account registration procedure, has agreed to the terms and conditions specified on the site.

Account – represents the part of the site that can be accessed with the email address and password. It allows the buyer to place an order and contains information about the Buyer (Contact details, delivery address) and the history of orders registered by the Buyer.

My Cart – section of the account that allows adding products to be ordered by the buyer.

Order – the electronic document that represents the buyer's intention to purchase goods from the Autosigma.ro website.

Product comment – critical assessment or observation of a purchased product.

Product question – a way for Users/Customers to contact the Seller in order to obtain more information about an item.

Transaction – the collection or reimbursement of an amount resulting from the sale of a Good by Autosigma to the Buyer, by using the services of the card processor approved by the Seller, regardless of the delivery method.

Specifications/Description – the specifications/descriptions of the items as specified in their description.

2. Order Processing

2-1 The Buyer can place orders on the Autosigma website by adding the desired products to the cart, and then completing the order by selecting the payment and delivery method agreed upon by him. After the product has been added to the cart, it is available for purchase subject to available stock. Simply adding items to the shopping cart without completing the order registration process does not entail the registration of an order or their reservation.

2-2 By completing the order, the Buyer agrees that all data provided by him are true and correct at the date of placing the order.

2-3 By completing the order, the Buyer agrees that he agrees with the possible contact by the Seller through the means agreed upon by the Seller, telephone or email, in any situation in which it is necessary to contact the Buyer.

2-4 The seller may cancel the order placed by the buyer, following prior notification, without any subsequent obligation of either party to the other. Situations that may lead to the cancellation of an order placed on the Autosigma website:

the data provided by the customer is incomplete or incorrect;
the transaction was refused/invalidated by the card processor/bank;
the product is no longer deliverable;

2-5 The buyer has the right to cancel the order, respectively to return the ordered items within 14 calendar days from the day the buyer takes possession of the ordered items, without invoking any reason and without incurring any costs other than delivery, these being borne entirely by the buyer.

2-6 In case of order cancellation/return within 14 calendar days from the day the buyer takes possession of the ordered items, the refund is made as follows:

for orders paid with an online card → by refund to the account from which the payment was made
for orders paid with OP/Refund payment → by bank transfer;

2-8 The seller may postpone the refund until the item is received. The refund will not be made later than 14 calendar days from the receipt of the return.

2-9 The seller reserves the right to request an advance of 50% of the value of the products if they are brought to the customer's special order or if it is an original product (OE). In this case, the delivery will be made only after the full payment of the order has been registered.

2-10 Sending the order on the site will be followed by the receipt of an automatic email that only certifies the registration of the order. This message, telephone conversations, by email or by other means with the seller's representatives do not constitute firm acceptance of the order, and implicitly DOES NOT signify the conclusion of the distance contract. The automatic issuance of the order confirmation does NOT equate to the conclusion of the contract between the seller and the buyer. Confirmation of an order is made after checking the order, the body serial number and the stock of the products in the order. This confirmation is made only by a sales agent, by phone or electronically (e-mail)

The seller will check the order and will communicate the result of the check to the buyer by email or phone, only if a body serial number (identification number, VIN) is provided. Otherwise, the order will be delivered at the customer's own risk, and the seller does not assume responsibility for the wrong parts ordered and for any damage in case of incompatibility.

3. Invoicing - Payment

3-1 The prices of the products listed on the Autosigma website do not include VAT and do not include delivery costs, or additional costs charged for oversized products. The purchase price printed on the invoice will be the same as that established by the sales consultant at the time of confirming the order as a firm order.

3-2 The prices, Payment method and Delivery time are specified in the order placed. The seller will issue an invoice to the buyer for the goods (ordered items) and services delivered (transportation fee).

3-3 The buyer is obliged to update his personal data in the account for a correct communication of the invoice related to the order placed.

3-4 By sending the order, the buyer expresses his agreement to receive invoices in electronic format by adding them by Autosigma to his account or via electronic mail, to the e-mail address mentioned in his account.

4. Order Delivery

4-1 The delivery conditions of the products sold by Autosigma can be found in the "Order delivery" section.

5. Warranty

5-1 The warranty conditions of the products sold by Autosigma can be found in the "Auto parts warranty" section.

6. Liability

6-1 If you use the Autosigma website, you are responsible for updating, maintaining the confidentiality and protection of your personal data and password. You are directly responsible for restricting other people's access to the computer you use to access your Autosigma.ro account.

6-2 The seller cannot be held liable for damages of any kind that the buyer or any third party may suffer as a result of the seller's fulfillment of any of its obligations under the order and for damages resulting from the use of the products after delivery and in particular for their loss.

6-3 By creating an account, using the content or placing orders, the user/buyer expressly accepts the Terms and Conditions mentioned on this page.

7. About products and services

Autosigma does not provide any warranty, express or implied, including, but not limited to, the operation of this site, the information, the accuracy of descriptions, the updating and keeping up to date of the content, materials or products on the site as well as their suitability for a particular purpose. Users expressly agree that the use of this site and the purchase of related products or services is at their own risk. The images published on the site are for example, and the delivered products may differ from the images presented in any way (color, accessories, appearance, etc.).

The Autosigma content (texts, product descriptions, technical characteristics, images, symbols) is compiled in close collaboration with the respective manufacturers' representatives in Romania. For this reason, Autosigma does not assume responsibility for the descriptions and specifications of the products displayed on the site, which are identical to those made available to us by the representatives of each manufacturer. Autosigma and its partners reserve the right to change the technical specifications of the products without prior notice.

Products and services are offered "as is" and within the limits of available stock. For this reason, Autosigma assumes the right not to honor a certain order if the respective product disappears from the importer's current offer or is not in stock.

8. Protection and processing of personal data

Our personal data privacy policy regulates the use and storage of your data. You can see our personal data privacy policy at Personal data privacy policy.

AvaAutosigma SRL collects the following types of personal data from you:

Name and surname
Email
Phone number
Billing and payment details
IP & session details on www.autosigma.ro

The reason for collecting the data listed above can be found by accessing the following link Data Processing (click).

9. Copyright

The content of the www Autosigma website - images, texts, graphics, symbols, web graphics elements, emails, scripts, programs and other data - represents the property of Ava Autosigma S.R.L. and its suppliers and is protected by the Copyright Protection Law (Law no. 8/1996) and by the laws regarding intellectual and industrial property. The use without the written consent of Ava Autosigma S.R.L. of any of the elements listed above is punishable according to the laws in force.

10. Links to other sites, server, browser

The company Ava Autosigma S.R.L. will not be held responsible for any errors that may occur on the site regardless of the reasons for their occurrence, including site changes, settings, or updates. Ava Autosigma S.R.L. will not be held responsible for errors that may occur due to the use of certain browsers to visit the Autosigma site.

Autosigma is not responsible for the content, quality or nature of the sites that are accessed through links from the Autosigma site. For those sites, the owners of the sites in question bear full responsibility.

11. Terms of use of the newsletter

Subscribing and unsubscribing to the newsletter distributed by the Autosigma website is free and voluntary, and implies acceptance of the following terms of use. The messages sent are not unsolicited and you can unsubscribe at any time by following the instructions in the footer of each email. The messages sent comply with the Electronic Commerce law regarding commercial communication as stipulated by Romanian and international legislation.

The use of the newsletter is made under the same conditions of limitation of liability in terms of content as the use of the website is authorized, under the conditions provided for in this document (see articles 4 - 10), and the privacy policy is described in detail in the corresponding section on the website called Privacy Policy.

Ava Autosigma S.R.L. holds all rights to the content of the newsletter sent to subscribers under the same conditions as for the information published on the site (see articles 1 and 3), in accordance with the provisions of this document.

Subscribers to the newsletter Ava Autosigma S.R.L. (Autosigma) may resend these commercial communications to other persons, under their own responsibility, and provided that they have not modified either the structure or the content of the respective messages.

Persons who have received commercial messages from subscribers to the newsletter Autosigma are considered to have been previously informed by the subscribers about the provisions of this document. In this context, Ava Autosigma S.R.L. cannot be held liable in any way for the actions of its subscribers.

Ava Autosigma S.R.L. reserves the right to restrict access to any subscriber to the newsletter, after prior notification – or – without prior notification, of this intention, if Ava Autosigma S.R.L. has any reason to believe that the respective subscriber does not comply with the provisions of this document.

12. Access to information on the site

S.C. Ava Autosigma S.R.L. guarantees the user limited access, in personal interest, to the Autosigma site and does not grant him the right to download or modify the site in part or in full, to reproduce the site in part or in full, to copy, sell/resell or exploit the site in any other manner, for commercial purposes or contrary to the interests of Ava Autosigma S.R.L. without its prior written consent.

You have a limited, non-exclusive and revocable right to create a web link to the main page of the Autosigma website or to any other page, as long as it does not cause any inconvenience to Ava Autosigma S.R.L. or any of our partners, only after obtaining our written consent.

13. Fraud

ANY ATTEMPT TO ACCESS THE PERSONAL DATA OF ANOTHER USER OR TO MODIFY THE CONTENT OF THE AUTOSIGMA.RO SITE, OR TO AFFECT THE PERFORMANCE OF THE SERVER ON WHICH THE AUTOSIGMA.RO SITE RUNS WILL BE CONSIDERED AN ATTEMPT TO FRAUD THE AUTOSIGMA.RO SITE AND WILL SET INTO MOTION CRIMINAL INVESTIGATION AGAINST THE PERSON OR PERSONS WHO ATTEMPTED THIS.

14. Final Provisions

Any other problem caused by the products and services presented on Autosigma, or by the information presented on this site, and which is not already dealt with by any article of this document, will be resolved amicably within 30 working days from the date of the written notification of the problems by the user.

If the conflict is not resolved amicably, the competence lies with the Romanian courts or an alternative dispute resolution body, agreed by both parties. By agreeing to these Terms and Conditions of Use of the Autosigma site, the customer fully assumes these risks.